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SHIPPING & RETURNS

PACT's Shipping Policy
The phrase “Out for delivery” is one of our favorite things -- it’s right up there with three-day weekends and avocado on toast. We want to get your new, super-soft, organic PACT to your doorstep in the easiest, fastest way possible while simultaneously keeping things easy on the old wallet.

Domestic orders ship for just $5 using FedEx Smartpost for all web orders. This means that we can pass on a lower shipping cost to you on all orders below $59 and free shipping on all orders over $59. Delivery times vary by region but in most instances, you will have your package within 4-7 business days from the time the order ships from our distribution center.

We will send you an email confirmation the moment your order has shipped and you can always check the status of your order by logging in.

Got questions?
Reach out to customer service here, and we’ll get back to you within 48 business hours.
PACT's Super Simple Returns
We want your new products to fit you just right. Need to make a return or exchange? No problem. Check our handy guide below, then fill out the “GET IN TOUCH WITH PACT” form on the Contact Us page. Customer Service will get in touch within 48 business hours and get your new product out the door.

*All exchanges/returns/size requests must be handled within 30 days of the purchase date.
Underwear/Tights/Leggings
We accept returns on all unopened packages of underwear, tights, and leggings.

Take it out of the packaging, try it on, but it’s not fitting quite right? Because we want you to find your perfect fit, your first return on any of our underwear, tights, and leggings is a no-questions-asked size exchange. We can’t offer a refund, but we’ll happily send you another size.

Bought a lot and only tried on one pair? Keep the ones you tried on. We'll have you send us back the unopened ones to exchange for the right size.
Everything Else
We accept returns on items in their original condition. Tried on a hoodie but need a bigger size? No problem! Send it back in its original condition (new, fresh, lookin’ good) and customer service will get you an exchange ASAP.

To start your return, fill out the “GET IN TOUCH WITH PACT” form on the Contact Us page.
XS S M L XL
CHEST 32.5-33.5" 34-35.5" 36-37.5" 38-40.5" 41-43.5"
WAIST 24-26" 27-29" 30-32" 33-35" 36-38"
HIPS 34-36" 37-39" 40-42" 43-45" 46-48"
XS/S ML
TIGHTS WEIGHT 100-135lbs 135-175lbs
HEIGHT 5'-5'6" 5'6"-5'11"
SOCKS One Size Fits All
S M L XL
CHEST 35 - 37" 38 - 41" 42 - 44" 46 - 48"
WAIST 29 - 31" 32 - 34" 35 - 37" 38 - 40"
SOCKS Fits Men's Shoe Sizes 9-13