Orders are processed within 2 business days.
Standard shipping for packages to the Continental US are shipped via FedEx SmartPost, with final delivery via USPS.
Orders shipped via expedited shipping are estimated to arrive within 2-3 business days after shipping.
Hawaii and Alaska: All orders are shipped FedEx Expedited and estimated to arrive within 2-3 business days after shipping.
*Canadian shipping: All orders will ship USPS (there are no expedited shipping options available for orders shipping to Canada). Additional duties/fees may apply upon delivery in Canada. Due to customs clearance, we are not able to guarantee delivery timing.
We want you to love your new PACT undies…a lot.
Our Perfect Fit Exchange ensures your first pair of underwear, bras (including shelf-bra camisoles), leggings and tights fits you, perfectly. If you are unhappy with your first pair for any reason, we will offer a free size exchange or refund within 60 days of purchase.
For all other items, we will accept returns that are unworn, unwashed and in original condition within 60 days of purchase. To receive a return authorization and free return shipping label, contact us at 800-662-7228 or by clicking Here. We will process your return request and email you instructions, a packing list and a shipping label.