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contact us

If you have questions or comments, we’d love to hear from you. Visit our FAQ for help finding an immediate answer to our most commonly asked questions. You can call our customer service team at 800-662-7228 during our business hours. Our Support Team is here to help M-F 8am-4pm, Fr 8am-noon MDT. Otherwise, please complete the form below and we’ll respond within 48hrs (Mo-Fr). You may also email us directly at

common questions
  • How do I view my order status?

    An email is automatically sent when your order is received and shipped, but if you have an account on you can log in at any time to get your tracking information. If you haven’t received an email or if the information is not in your account, please reach out to us here.

  • How can I track an order I have placed?

    Once your order has been shipped, you’ll receive an email from us with tracking information. If you have not received an email within 48 business hours of making your purchase, please log in to your PACT account to check the status or contact us here and we’ll be happy to help!

  • Can I Cancel or Change an Order?

    Once you click that "order" button the gears are set in motion to get your package out our door and to yours as quickly as possible. This means that unfortunately, we are unable to cancel or make changes to orders. However, we are happy to help you with any returns or exchanges for your order.

exchanges and returns

If you’d like to return or exchange a product purchased on, please head over to to our returns page

How can we help you today?